FAQ's
Last Updated on Wednesday, 15 June 2011 13:19 Written by Randy Lisano Friday, 03 June 2011 14:45

DerbyDMV FAQ's
General
Can I use a different background image for the drivers licenses or pit passes?
Yes. You can use any of the supplied background images or one of your own. The background image can be changed in the respective setup screen.
How do I get the photos onto the computer?
That will depend on your camera.
Starting with Version 2.0, you can directly capture snapshots from a webcam or video camera. In the case of a video camera, you may also need to use a video capture device.
Otherwise, you will need to copy the photos from the camera to someplace on your computer in order for the software to find them. You can generally do this via a USB cable supplied with the camera or using a memory card (assuming your computer has a memory card reader).
I see a Red "X" instead of an image.
Maybe you moved, deleted or renamed the image file. You can either restore the image back to the previous location or you can reselect the image where it currently resides.
The driver's license or pit pass printout doesn't line up well with the business card paper.
The Reports Setup screen allows you to adjust the page margins for these reports.
So you don't waste the relatively expensive card paper, do a test print on regular paper. Visually compare the printout to the business card paper and adjust the page margins as necessary.
What if I don't have a photo for some racers or race crew?
No problem. Any racer or race crew without a photo will have the default image displayed for them.
You can use the supplied default image or one of your own.
What paper do I use for the driver's licenses?
You can use any business card paper (Avery template 8371 or equivalent). Each card should be 2" x 3-1/2" and come 10 to a sheet.
What paper do I use for the pit passes?
You can use any business card paper (Avery template 5390 or equivalent). Each card should be 2-1/4" x 3-1/2" and come 8 to a sheet.
What size do the photos need to be?
The photos can really be any size from 131x168 pixels to anything larger. The software will scale them to fit the allotted space on the drivers license, while keeping the same image proportions.
Generally, 480x640 is a good size. You don't want the photos to be really large as it will take longer to load the images into the registration tab and the drivers license report.
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